Service Overview

Intelirate’s AI calling solutions use state‑of‑the‑art speech synthesis and recognition to handle phone conversations autonomously. Ideal for appointment reminders, surveys, debt collection, lead qualification, customer support, and even sales calls. Our AI agents sound so natural that most callers don’t realise they’re talking to a machine.

AI Calling Capabilities

• AI Outbound Calling Campaigns – Automated sales calls, appointment reminders, payment follow‑ups, customer satisfaction surveys, donation drives, political canvassing.
• AI Receptionist / IVR Replacement – Inbound calls answered by AI. It understands natural language (“I want to speak to billing” vs “Press 2”). Can route, take messages, book appointments, or answer FAQs.
• Voice Survey & Feedback Collection – Post‑call IVR surveys or proactive outbound surveys with open‑ended voice responses transcribed and analysed.
• Appointment Scheduling & Confirmation – AI calls to confirm, reschedule, or cancel appointments. Syncs with Google Calendar, Calendly, or your CRM.
• Lead Qualification & Follow‑up – After a web form fill, AI calls to qualify the lead, answer questions, and transfer warm leads to human sales reps.
• Debt Collection & Payment Reminders – Polite, compliant calls to remind of overdue invoices. Can accept card payments over the phone (PCI‑compliant integration).
• Emergency / Mass Notification – Broadcast urgent messages (weather, security, service outage) to thousands of numbers instantly.
• Custom Voice & Language Tuning – Choose from hundreds of voices (including celebrity‑like or cloned voices) and support for 50+ languages.

How It Works – Technical Architecture

1. Conversation Flow Design: We script every possible call branch, including fallbacks for unexpected answers.

2. Speech Recognition (ASR): Deepgram, Google Speech‑to‑Text, or Whisper – transcribes caller speech in real time with high accuracy, even with accents and background noise.

3. Natural Language Understanding: Our NLU model extracts intents and entities from the transcribed text (e.g., “I need to change my appointment to next Tuesday”).

4. Dialogue Management: A state machine decides the next best action – ask a question, provide information, or transfer to a human.

5. Speech Synthesis (TTS): ElevenLabs, Google Wavenet, Amazon Polly – ultra‑realistic voices with emotion and pauses.

6. Telephony Integration: Twilio, Voximplant, Plivo, or on‑premise SIP trunking. Handles call initiation, recording, and DTMF.

7. Analytics & Logging: Every call is transcribed, analysed for sentiment and outcome, and stored in your CRM for audit trails.

Real Results from Clients

• Medical clinic – AI outbound appointment reminders → 40% reduction in no‑shows, saved 20 hours/week of staff time.
• E‑commerce company – Abandoned cart follow‑up calls → recovered 15% of lost sales, $350k additional revenue in 3 months.
• Political campaign – 200,000 AI calls in 2 days to gauge voter sentiment – cost 90% less than human phone banks.
• Financial services – AI debt collection calls → 28% increase in payment commitments within 24 hours.

Client Feedback

“Our patients love how polite and efficient the AI caller is. It never sounds robotic, and it handles complex rescheduling requests flawlessly. We’ve reduced front desk overtime by 70%.”
— Practice Manager, Dental Clinic

Technology & Compliance

• ASR (Speech‑to‑Text): Deepgram Nova‑2, Whisper Large, Google Chirp
• TTS (Text‑to‑Speech): ElevenLabs (most human), Azure Neural, Amazon Polly Neural, Play.ht
• Voice Cloning: Can replicate a specific voice (with legal rights) for brand consistency.
• Telephony: Twilio (global), Voximplant, Telnyx, AWS Connect
• Compliance: TCPA, GDPR, HIPAA (for healthcare), PCI DSS (if taking payments). We ensure consent, call recording disclosure, and Do‑Not‑Call list scrubbing.

Pricing Models

• Per‑Minute (Outbound): $0.12 – $0.30 per minute (includes ASR, TTS, telephony). No monthly minimum.
• Monthly Subscription (Inbound): $499/month for 2,000 minutes included, $0.10/minute thereafter.
• Custom Enterprise Package: Dedicated voice models, on‑prem deployment, unlimited minutes – starting at $5,000/month.
• Setup Fee: $1,500 – $5,000 depending on conversation complexity and integrations (waived for annual contracts).

Test Drive Our AI Voice

Hear is believing. Schedule a 10‑minute live demo – we’ll call your phone right now with an AI agent of your choice. You can ask it anything and hear how natural it sounds.

Book my live demo – or request a sample call recording.