Project Overview
MediQuick, a chain of urgent care clinics, needed a patient‑friendly online booking system integrated with their existing EMR. Intelirate delivered a HIPAA‑ready solution with SMS reminders.
Services Provided
- Custom React frontend (TypeScript)
- Real‑time availability and wait‑time estimates
- Two‑way sync with EMR (Epic via APIs)
- Automated SMS/email reminders (Twilio)
- Patient portal for medical history
Results Achieved
- No‑show rate dropped from 35% to 15%
- Online bookings increased 400%
- Staff scheduling time reduced by 20 hours/week
- Patient satisfaction score 4.9/5
Client Feedback
“Intelirate delivered a compliant, intuitive system that patients actually enjoy using. A game changer.”
Tech Stack
- React, Node.js, PostgreSQL
- Twilio, Epic API (FHIR)
- AWS (EC2, RDS), HIPAA compliance audit