FAQs

Frequently shape
Asked Question

Yes. For classification and prediction models, we guarantee a minimum accuracy (e.g., 90%) on your validation data. If we don’t meet it, we work for free until we do – or you don’t pay for that phase.

Our LLM‑based chatbots achieve 90‑95% intent accuracy after training on your data. For simple FAQ bots, accuracy can exceed 98%. We continuously retrain using real conversations to improve over time.

We integrate with your telephony (Twilio, etc.) and deploy a voice agent that uses speech recognition (ASR) and synthesis (TTS). The AI follows conversation scripts you provide or we design together. It can handle outbound campaigns, inbound calls, surveys, and even payment collection.

Yes. We use RPA (UiPath, Power Automate) and intelligent document processing (OCR + NLP) to extract data from PDFs, emails, scanned documents, and legacy systems. Typical ROI is 3‑9 months.

Yes. We handle full app store submission for iOS App Store and Google Play Store. Our team ensures compliance with their guidelines, creates screenshots and descriptions, and resolves any rejection issues. Our first‑time approval rate is over 95%.

A simple rule‑based chatbot can be deployed in 1–2 weeks. An advanced LLM‑powered bot with custom integrations typically takes 4–8 weeks. We offer a 5‑day pilot to test feasibility.

Yes. All our ready‑made software products are fully white‑label – you can put your logo, domain, and colours. We also offer white‑label development services where we build software that you resell as your own. Contact us for agency partnerships.

We work iteratively and get your feedback every two weeks, so surprises are rare. However, we offer a 30‑day satisfaction guarantee on all fixed‑price projects. If you’re not happy with the delivered product, we’ll redo it or refund the deposit.

Yes. We provide video documentation, user manuals, and live Zoom training sessions for your team. For complex systems, we offer on‑site training (travel fees apply). Training is included in our project fees.

Absolutely. We build with scalability in mind – using cloud auto‑scaling, microservices, and efficient databases. As you grow, we can add features, optimise performance, and migrate to larger infrastructure seamlessly.

Simply contact us via our website, email, or phone. We’ll schedule a free 30‑minute discovery call to understand your needs. Then we provide a proposal, timeline, and quote. No pressure, no hidden fees.

We combine deep technical expertise with a business‑first mindset. We don’t just write code – we deliver outcomes: higher conversions, lower costs, faster processes. Our team includes ex‑founders, certified architects, and AI specialists. We also offer performance‑based pricing for some projects.

Yes. We are happy to sign NDAs before any confidential discussion. Your intellectual property is yours. We also provide source code escrow options on request.

Yes. We recommend and set up hosting on AWS, Google Cloud, Vercel, Netlify, or managed WordPress hosting. We also handle domain configuration, SSL certificates, CDN setup, and backups. You own all accounts.

For critical issues (system down), response within 1 hour during business hours (or 2 hours after hours with SLA). For non‑critical, within 24 hours. Our dedicated support portal tracks all tickets.

We build any type of website – from simple brochure sites and blogs to complex e‑commerce platforms (Shopify, WooCommerce, Magento), custom web applications, portals, and PWAs. We use modern stacks like React, Next.js, Laravel, and WordPress, always optimised for speed, SEO, and conversions.

Timelines vary based on complexity. A simple MVP can take 2–3 months, while a full enterprise system may take 6–12 months. We work in agile sprints, so you see progress every two weeks. We’ll provide a detailed estimate after a free consultation.

Ready‑made software is pre‑built, production‑tested software that you can deploy instantly. Examples include white‑label CRM, LMS, invoicing, and field service systems. Yes, it’s fully customisable – you can change colours, logos, fields, workflows, and even add custom modules. Source code is available for purchase.

Yes. We build native iOS (Swift) and Android (Kotlin) apps, as well as cross‑platform apps using Flutter or React Native. Cross‑platform saves time and cost – one codebase for both stores. We’ll help you choose the right approach based on your goals.

We offer custom AI software: predictive analytics, computer vision, NLP, recommendation engines, fraud detection, and generative AI. We also build AI chatbots (website, WhatsApp, Slack), AI calling services (outbound/inbound voice agents), and AI automation (RPA, IDP, workflow automation). All solutions are production‑ready and scalable.

Costs range from $5k for a simple website or ready‑made software deployment to $50k–$200k+ for complex custom software or AI systems. We offer fixed-price, time‑and‑materials, and dedicated team models. After a free consultation, we provide a transparent, no‑obligation quote.

Absolutely. We offer monthly retainer plans that include bug fixes, security updates, performance monitoring, and feature enhancements. For urgent issues, we provide 24/7 SLA options. Post‑launch support is always included for the first 30 days.

Yes. We have extensive API integration experience – Salesforce, HubSpot, Zendesk, Shopify, NetSuite, SAP, and hundreds more. We also build custom middleware and use iPaaS tools like Zapier or MuleSoft when needed.

Security is paramount. We follow OWASP guidelines, encrypt data at rest and in transit, implement RBAC, and conduct regular penetration testing. We can build to meet GDPR, HIPAA, PCI‑DSS, SOC2, and other compliance standards. Ask us about your specific needs.

Our agile process includes: Discovery → Design (wireframes/prototypes) → Development (2‑week sprints) → Testing (automated + manual) → Deployment → Post‑launch support. You have full visibility via Jira/Trello and weekly demos.

Yes. We offer a free 1‑hour consultation to understand your needs and provide initial advice. For websites, we offer a free performance & SEO audit. For automation, a free process audit. No obligation, just genuine help.